Site Health Facilitator (Remote)

Job summary

This role involves conducting confidential one-on-one listening sessions with employees to facilitate communication between staff and executive management. The facilitator will identify themes from feedback, produce executive reports, and ensure confidentiality throughout the process.

Qualifications

• Proven experience in conducting sensitive interviews or consultations.
• Strong active listening and facilitation skills, maintaining professionalism in challenging situations.
• Excellent judgment and discretion in handling confidential information.
• Proficient in executive-level writing, producing concise and structured reports.
• Familiarity with legal, compliance, and ethical escalation processes.
• Strong stakeholder management skills, comfortable interacting with senior leaders.
• Strong organizational skills with the ability to manage multiple site visits and timelines.
• Willingness to travel to various global sites as required.

Responsibilities

• Plan and conduct on-site listening sessions with employees across different levels and locations.
• Build trust and facilitate neutral conversations, asking effective follow-up questions.
• Maintain confidentiality in all communications and documentation.
• Identify and analyze themes and trends from feedback gathered during sessions.
• Draft confidential reports summarizing key themes and de-identified comments for executives.
• Escalate significant legal or compliance issues through appropriate channels while ensuring confidentiality.
• Collaborate with relevant stakeholders to ensure proper follow-up on identified issues.
• Manage logistics for sessions, including scheduling and travel coordination.
• Continuously enhance the approach to listening sessions and reporting based on feedback.

Skills

• Active listening and facilitation
• Confidentiality and discretion
• Executive-level writing
• Stakeholder management
• Organizational and planning skills

Education

• Relevant experience in a similar role is required.

Tools

• Familiarity with reporting tools and communication platforms may be beneficial.