Service Sales Manager (Engineering, Lund/Remote)

Job summary

The role involves leading global service sales for Heat Exchanger Services, focusing on developing and executing a service growth strategy to enhance customer relationships and drive profitable growth in after-sales services. The position requires collaboration with senior stakeholders and cross-functional teams to innovate and expand service offerings globally.

Qualifications

• Minimum 2 years of experience with heat exchangers technology and applications.
• At least 5 years of experience managing a service business area.
• Master’s degree in a technical or commercial field.
• Proven management experience with a strategic mindset.
• Demonstrated B2B experience in growing service sales for aftermarket parts and services.
• Experience in global matrix organizations.
• Strong data-driven decision-making skills.

Responsibilities

• Lead global service sales initiatives and partner with service managers.
• Develop and implement strategies to strengthen customer and partner relationships.
• Identify and analyze new business opportunities for service sales and upgrades.
• Drive growth in after-sales services through marketing and sales activities.
• Collaborate with various departments to coordinate after-sales activities.
• Benchmark competitors to enhance competitive advantages.

Skills

• Strong leadership and networking abilities.
• Ability to navigate complex environments and foster collaboration.
• Passion for growth and challenging the status quo.

Education

• Master’s degree in a relevant field.

Tools

• Proficiency in service management and go-to-market strategies.