Senior Solutions Architect (Remote, Global)

Job summary

The role involves serving as a technical authority and trusted advisor to sales teams, customers, and partners, focusing on understanding and addressing customer business issues with the Elastic Stack. Responsibilities include engaging with the community, developing relationships, and supporting sales initiatives.

Qualifications

• Proven success in a technical presales role within the Enterprise Sector.
• Ability to articulate and sell the benefits of modern platforms and technologies.
• Strong customer relations experience with a focus on understanding client needs.
• Influential communication skills to inspire teams and stakeholders.
• Willingness to travel approximately 30% within the region and occasionally internationally.

Responsibilities

• Act as the technical point of contact for accounts and account managers.
• Understand customer goals and demonstrate how offerings meet their needs.
• Create and maintain value-based relationships at all organizational levels.
• Participate in planning and execution phases from discovery to technical win.
• Educate and enable partners, supporting them throughout sales cycles.
• Provide feedback from customers to engineering and leadership teams.
• Engage in continuous learning to enhance both sales and technical skills.

Skills

• Strong technical presales experience.
• Excellent communication and relationship-building skills.
• Ability to influence and inspire diverse groups.
• Passion for continuous learning and curiosity.

Education

• Relevant technical or business degree preferred, but not mandatory.

Tools

• Familiarity with the Elastic Stack and modern software platforms.