Senior Manager, eCommerce Analytics

Job summary

The role involves leading the global eCommerce analytics agenda for a major jewellery brand, focusing on data-driven decision-making and strategic leadership within the eCommerce organization. You will manage a team of analytics professionals and collaborate with senior stakeholders to drive business growth through insights and technology.

Qualifications

• Significant experience in eCommerce analytics, digital analytics, business intelligence, or related fields.
• Strong background with web analytics platforms, especially Adobe Analytics; familiarity with ContentSquare is advantageous.
• Proven experience in managing analytics platforms and ensuring data quality across large organizations.
• Demonstrated ability to influence strategic decisions through data insights.
• Experience in leading and developing high-performing analytics teams.
• Strong analytical, problem-solving, and critical-thinking skills.
• Knowledge of forecasting, performance measurement, and digital performance analytics.
• Excellent communication and storytelling skills.

Responsibilities

• Own and govern the eCommerce analytics systems landscape.
• Drive platform adoption and continuous improvement in analytics practices.
• Lead the global eCommerce analytics community and establish best practices.
• Ensure data quality and deliver actionable insights to support business growth.
• Oversee forecasting frameworks and support commercial planning.
• Act as a trusted analytics partner to leadership and influence decision-making.
• Lead, coach, and develop a high-performing analytics team.

Skills

• Strong analytical and strategic thinking abilities.
• Excellent communication and stakeholder engagement skills.
• Ability to navigate complex and ambiguous environments.

Education

• Relevant degree in analytics, business intelligence, or a related field is preferred.

Tools

• Proficiency in Adobe Analytics and familiarity with digital experience analytics tools like ContentSquare.