Sales Market Security Manager (Copenhagen)

Job summary

The role involves developing, implementing, and overseeing security service areas across the Sales Market, with a focus on loss prevention, health & safety, asset protection, and crisis management. The manager will lead a team of security professionals to ensure compliance and a safe operating environment.

Qualifications

• Bachelor’s degree in security management, Criminal Justice, Risk Management, Business Administration, or a related field.
• Professional certifications preferred (e.g., CPP, PSP, CPO, IOSH/NEBOSH Safety Certification).
• Minimum of 3 years of experience in retail security, loss prevention, or physical security management, preferably in a multinational retail company.
• Strong knowledge of retail operations, security technologies, risk assessment methods, and investigative procedures.
• Solid understanding of health & safety legislation and crisis response protocols.
• Proficient in Scandinavian language and English, both written and spoken.
• High integrity and strong ethical judgment.
• Analytical thinker with the ability to interpret data and develop actionable plans.
• Excellent organizational and project-management skills.

Responsibilities

• Serve as a senior escalation point for misconduct, fraud, investigations, and policy breaches.
• Coordinate crisis simulation exercises and cross-functional response activation.
• Lead the loss prevention strategy, monitor KPIs, and implement measures to reduce shrinkage.
• Ensure sales market teams are trained on loss prevention best practices.
• Oversee the security systems roadmap and drive innovation in the security ecosystem.
• Guide health & safety team members in promoting a safety culture and preventive measures.
• Provide leadership during audits and compliance reviews.
• Champion continuous improvement and collaboration within the team.
• Support talent development through coaching and performance management.

Skills

• Strong leadership and stakeholder management skills.
• Ability to work under pressure and make timely decisions.

Education

• Bachelor’s degree in a relevant field.

Tools

• Knowledge of security technologies and risk assessment tools.