Sales Advisor (Customer Service, Full-time, Odense)

Job summary

A sales-oriented customer advisor position is available in a dynamic customer service center. The role involves engaging with customers primarily through incoming calls, addressing inquiries related to TV, internet, and mobile services, while also identifying sales opportunities. The focus is on providing exceptional customer service and ensuring customers feel valued during sales interactions.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Handle incoming customer calls and respond to inquiries.
• Identify and suggest relevant products and services based on customer needs.
• Ensure customers leave conversations satisfied with the best solutions.
• Contribute to a results-driven team environment focused on unique customer experiences.

Skills

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving abilities.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Additional Information

• Familiarity with customer service software and communication tools is beneficial.
• Full-time position with 37 hours per week.
• Work hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:35, with no weekend work.
• Comprehensive training program provided for new hires. Benefits include a fixed hourly wage plus commission, pension plan, health insurance, and discounts on services.