Sales Advisor (Customer Service, Full-time, Odense)

Job summary

A sales-oriented customer advisor position is available in Odense, focusing on providing exceptional customer service while identifying sales opportunities. The role involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, and ensuring customers receive tailored solutions.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Answer incoming calls from customers and provide information on products and services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations satisfied with the solutions provided.
• Contribute to a results-driven team environment focused on unique customer experiences.

Skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills and adaptability.

Education

• No specific educational requirements mentioned; however, a willingness to learn is essential.

Tools

Benefits

Work setup

• Familiarity with customer service software and sales tools is beneficial but not required. Training will be provided.
• Competitive hourly wage plus uncapped commission.
• Pension plan and health insurance.
• Flexible benefits account of 10%.
• Solid collective agreement with a labor union.
• Discounts on broadband, TV, and mobile subscriptions.
• Opportunities for further education after six months of employment.
• Full-time position with a 37-hour workweek.
• Working hours: Monday to Thursday 8:00 AM - 4:00 PM, Friday 8:00 AM - 3:35 PM, with no weekend work.