Sales Advisor (Customer Service, Full-time, Odense)

Job summary

A sales-oriented customer advisor position is available in a dynamic team focused on delivering exceptional customer experiences while identifying sales opportunities. The role involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, and ensuring customers receive tailored solutions.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations satisfied with the solutions provided.

Skills

• Excellent communication skills.
• Ability to work in a results-driven environment.
• Strong problem-solving skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Additional Information

• Standard customer service tools and communication platforms.
• Full-time position with a 37-hour work week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:35, with no weekend work.
• Comprehensive training program provided for new hires.
• Benefits include a fixed hourly wage plus commission, pension scheme, health insurance, and discounts on services.