Sales Advisor (Customer Service, Full-time, Odense)

Job summary

A sales-oriented advisor role focused on customer service in Odense, where the primary responsibility is to handle incoming customer calls, addressing inquiries related to TV, internet, and mobile services while identifying sales opportunities. The position emphasizes delivering excellent customer experiences alongside achieving sales targets.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experiences and sales dialogues.

Responsibilities

• Receive and respond to customer inquiries via phone.
• Identify and propose relevant products and services based on customer needs.
• Ensure customers leave conversations satisfied with the best solutions.
• Contribute to a results-driven team environment.

Skills

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving abilities.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Benefits

Work setup

• Familiarity with customer service software and communication tools is beneficial.
• Fixed hourly wage plus uncapped commission.
• Pension plan and health insurance.
• Flexible benefits account of 10%.
• Solid collective agreement.
• Discounts on broadband, TV, and mobile subscriptions.
• Opportunities for further education after 6 months of employment.
• Full-time position with 37 hours per week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:35, with no weekend work.