Senior Employee Relations Specialist (Remote, Global)

Job summary

This role focuses on managing employee exits and providing Employee Relations support within a global context, ensuring compliance and excellent service delivery. The position is part of a Lifecycle team dedicated to enhancing HR practices and customer experiences across multiple regions.

Qualifications

• Significant experience as an HR Advisor or HR Business Partner with a comprehensive understanding of the employee lifecycle.
• Relevant tertiary qualifications in HR, labour relations, or paralegal studies are advantageous.
• Proven track record in managing voluntary and involuntary exits while ensuring legal compliance and providing HR advice across various jurisdictions.
• Strong grasp of employee relations principles and workplace investigation processes.
• Effective partnership skills with stakeholders, including Legal and Payroll teams.
• Ability to analyze complex HR issues and communicate practical solutions in ambiguous situations.
• Excellent communication, conflict management, and negotiation skills, capable of leading difficult conversations.
• Proficiency in English, with additional languages being a plus.
• Innovative mindset with a focus on process optimization and automation.
• Strong operational efficiency and commitment to data integrity.
• Familiarity with tools such as Notion, Slack, GSuite, and Zendesk.
• Ability to work autonomously in a fast-paced, remote environment.

Responsibilities

• Oversee complex employee exits across various jurisdictions, ensuring a high-quality offboarding experience.
• Provide expert guidance on HR matters, including terminations and employment contracts, while ensuring compliance with legal standards.
• Lead meetings with clients and external employees regarding terminations and separations, facilitating negotiations and consultations.
• Navigate complex termination processes, balancing the interests of multiple stakeholders.
• Coordinate with internal and external parties to ensure compliance in offboarding and audits.
• Draft and manage termination documents with precision, maintaining confidentiality and privacy standards.

Skills

• Strong negotiation and influencing abilities.
• Proficient in managing multiple priorities in a remote work setting.
• Self-motivated with a sense of ownership and accountability.

Tools

• Notion, Slack, GSuite, Zendesk.