Process & Operations Lead

Job summary

The role involves leading teams and enhancing processes within the Category Operations team, focusing on efficiency and simplification across operations. The candidate will be responsible for identifying and resolving bottlenecks, implementing AI and automation solutions, and ensuring effective daily operations.

Qualifications

• Background in operations, business, retail, supply chain, or data with experience in process improvement.
• Analytical mindset with a structured approach to solving operational challenges.
• Proven experience in using automation and AI to enhance business processes.
• Leadership experience, either formal or demonstrated through project coordination.
• Strong data handling skills for informed decision-making.

Responsibilities

• Oversee the performance and development of assigned processes.
• Lead coordinating teams, establishing clear priorities and direction.
• Identify and rectify inefficiencies and manual tasks.
• Utilize AI and automation to standardize workflows and improve quality.
• Collaborate with various business functions and technical teams for system improvements.
• Manage the implementation of process enhancements from conception to execution.

Skills

• Strong leadership and team development capabilities.
• Excellent communication skills for cross-functional collaboration.
• Curiosity and willingness to explore new technologies for operational improvement.

Education

• No specific educational requirements; emphasis on leadership and process improvement capabilities.

Tools

• Familiarity with AI, automation tools, and data analysis software is advantageous.