Operations Coordinator (Copenhagen)

Job summary

The role of Operations Coordinator involves supporting senior team members in the travel and tourism sector, specifically focusing on logistics and client interactions. This position is based in Copenhagen, Denmark.

Qualifications

• Fluent in French, both spoken and written.
• Strong passion for the travel and tourism industry.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Relevant education or coursework is advantageous.
• High proficiency in written and spoken English.
• Good computer skills, particularly with Microsoft Office.

Responsibilities

• Assist in creating engaging tour itineraries and packages.
• Coordinate logistics, including accommodations, transport, and activities.
• Maintain regular contact with Tour Leaders during tours to adjust programs as necessary.
• Prepare and send final travel documents to clients.
• Address client inquiries and provide necessary support.
• Monitor payment conditions and invoice accuracy, reporting any delays.
• Provide support to other departments as needed.
• Participate in on-the-job training to enhance understanding of tour operations.

Skills

• Fluency in French and English.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office.

Education

• Relevant education or coursework in travel and tourism is a plus.

Tools

• Microsoft Office Suite.