Operations Coordinator (Copenhagen)

Job summary

This role involves supporting senior team members in the travel and tourism sector, focusing on logistics and client interactions to ensure seamless travel experiences.

Qualifications

• Fluency in Chinese, both spoken and written.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• High level of written and spoken English.
• Relevant education or coursework is a plus.
• Good computer skills, particularly with Microsoft Office.

Responsibilities

• Assist in crafting engaging tour itineraries and packages.
• Coordinate logistics, including accommodations, transport, and activities.
• Maintain regular contact with the Tour Leader during tours for adjustments and problem-solving.
• Prepare and send final travel documents to clients.
• Address client inquiries and provide necessary support.
• Monitor payment conditions and report any delays.
• Provide support for other departments as needed.
• Engage in on-the-job training to understand tour operations.

Skills

• Passion for the travel and tourism industry.
• Ability to work collaboratively in a diverse team environment.

Education

• Relevant education or coursework in travel, tourism, or related fields is advantageous.

Tools

• Proficiency in Microsoft Office Suite.