Lifecycle Specialist (HR, Remote)

Job summary

The Lifecycle Specialist will be responsible for managing Time & Attendance activities for external employees and clients, ensuring legal compliance and a positive employee experience. This role emphasizes accuracy and efficiency in operations while supporting the employee lifecycle.

Qualifications

• Proven experience in managing employee lifecycle events with a focus on legal compliance and HR support across various jurisdictions.
• Strong communication, conflict management, and negotiation skills, capable of leading difficult conversations professionally.
• Advanced proficiency in written and spoken English; additional languages are a plus.
• Enthusiasm for process innovation and automation, with a focus on best practices.
• Tech-savvy with experience in asynchronous collaboration tools.
• Ability to work independently in a fast-paced, remote environment with flexible hours.
• Familiarity with tools such as Notion, Slack, Zendesk, and G-suite.
• Interest in AI and its applications in operations.

Responsibilities

• Act as an expert on Time & Attendance, advising on employment law changes and managing employee lifecycle matters.
• Serve as a case manager for leave and working hours, ensuring accuracy for all employees.
• Provide guidance on employment legislation and legal interpretations as a consultant.
• Collaborate with stakeholders to ensure compliance in employee lifecycle activities.
• Assist in managing initiatives impacting employees across multiple countries and support audits for compliance.
• Develop and update internal documentation related to Time & Attendance based on legislative changes.
• Identify opportunities for process improvements and contribute to enhancing the employee experience.
• Maintain confidentiality and professionalism in handling employee data.

Skills

• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively in a diverse team environment.

Education

• Relevant degree or equivalent experience in Human Resources or related field preferred.

Tools

• Proficient in Notion, Slack, Zendesk, G-suite, and other project management tools.