Junior Poker Operations Specialist (Remote)

Job summary

This role involves supporting the daily operations of an online poker platform, focusing on tournaments, cash games, promotions, and back-office systems. The position is designed for individuals eager to learn and grow within the poker operations field.

Qualifications

• Strong understanding of online poker, including cash games and tournaments.
• Genuine interest in poker operations.
• Excellent attention to detail and accuracy.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Clear written communication skills.
• Comfortable using spreadsheets and learning new software.
• Ability to utilize AI and technology for efficiency.
• Adaptable and reliable, with a willingness to take on increasing responsibilities.

Responsibilities

• Assist in setting up and deploying tournaments, satellites, and cash games.
• Support promotional activities, including missions and CRM campaigns.
• Maintain accurate back-office and in-client configurations.
• Conduct QA and post-deployment checks.
• Learn tournament configurations and support operational requests.
• Build knowledge across Poker Room Management tools and processes.
• Keep operational documentation updated.
• Respond flexibly to changing priorities and team needs.

Skills

• Strong organizational and multitasking abilities.
• Proficiency in using spreadsheets and operational systems.
• Familiarity with poker concepts and operational environments is a plus.

Education

• No specific educational requirements stated, but a strong understanding of poker is essential.

Tools

• Experience with operational or back-office systems is desirable.
• Familiarity with AI tools and digital product testing is a plus.