Inside Sales Specialist (Remote, IT Industry)

Job summary

This role focuses on internal sales within a specific business unit, requiring in-depth knowledge of the product portfolio, pricing, and processes. The specialist will manage quotes and close orders while building strong relationships with customers and vendors.

Qualifications

• Minimum of 3 years of experience in sales
• Strong numeracy and attention to detail
• Excellent telephone communication skills
• Effective priority management and planning abilities
• Proven track record of achieving sales targets
• Understanding of the sales process
• Strong relationship-building skills
• Familiarity with Microsoft Word, Excel, and Outlook
• Experience with IT systems for quotations, order entry, and CRM (SAP preferred)
• Knowledge of data center products is a plus

Responsibilities

• Develop and maintain strong customer and vendor relationships through proactive engagement
• Generate new business opportunities via outbound calls and detailed customer conversations
• Meet monthly and quarterly revenue and margin targets
• Engage in active inside selling by gathering customer information and planning engagement activities
• Manage customer backorders and participate in project management as needed
• Provide accurate quotations and negotiate product information, pricing, and promotions
• Maintain service level agreements with customers
• Track and manage a pipeline of deals in the CRM system
• Ensure accurate customer information is maintained in the CRM

Skills

• Effective communication and relationship-building skills
• Strong planning and organizational skills
• Ability to work independently and as part of a team

Education

• Relevant experience in sales, preferably in the IT sector

Tools

• Proficient in Microsoft Office Suite
• Experience with CRM systems, particularly SAP