Inbound Account Executive (Sales, London)

Job summary

This role involves engaging with inbound leads from the Nordic region, assisting small and medium-sized businesses in selecting appropriate solutions. The position is based in London and focuses on converting warm leads into satisfied customers.

Qualifications

• Fluent in English and one Nordic language (Swedish, Danish, or Norwegian) at a professional level.
• Experience in a customer-facing role such as sales, support, retail, or hospitality.
• Ability to engage decision-makers and build trust quickly.
• Interest in fintech and understanding of the Nordic SMB landscape.
• Comfortable in a fast-paced, performance-driven environment.
• Team-oriented with a collaborative mindset.

Responsibilities

• Engage with inbound leads from marketing, qualifying and converting them.
• Connect with businesses via phone and email, establishing trust.
• Deliver tailored product demonstrations and explain solutions.
• Manage sales pipeline in Salesforce, ensuring follow-ups and lead conversion.
• Track performance and report results, aligning with regional targets.
• Collaborate with the Nordics team to share market insights and opportunities.

Skills

• Strong communication skills in English and a Nordic language.
• Proficiency in Salesforce or similar CRM tools.
• Familiarity with payments, POS/EPOS software, SaaS, or Excel is a plus.

Education

• Not specified.

Tools

• Salesforce for pipeline management and performance tracking.