Head of New Market Development (Logistics, Remote)

Job summary

The Head of New Market Development will spearhead the identification and conversion of new business opportunities in the Customs sector, focusing on customer acquisition across various markets. This role combines strategic leadership with hands-on involvement in customer engagement and complex sales processes, ensuring a robust pipeline of opportunities and high win rates.

Responsibilities

• Collaborate with area teams to integrate new business development on a global scale.
• Identify new global business opportunities systematically across regions.
• Partner with various areas and verticals to prioritize target accounts and build a sustainable pipeline.
• Define customer problem statements, value propositions, and high-level solution concepts for early-stage opportunities.
• Work closely with solution design and product teams to ensure alignment.
• Facilitate a smooth transition from opportunity sharing to tender execution.
• Gather customer needs and competitive insights to inform solution design and product development.
• Lead and develop a high-performing team, promoting a collaborative culture.
• Take ownership of strategic Customs opportunities, engaging with stakeholders to enhance win rates.

Skills

• Strategic thinking with a global perspective and solution orchestration.
• Strong commercial acumen and deal strategy capabilities.
• Ability to collaborate effectively with stakeholders across functions.
• Technical expertise relevant to the logistics and Customs sectors.

Education

• Relevant degree or equivalent experience in logistics, business development, or a related field.

Tools

• Familiarity with CRM software and project management tools is advantageous.