Head of Complex & International

Job summary

This senior leadership position entails comprehensive oversight of the Complex & International segment, focusing on P&L management, strategic development, and client engagement. The role requires acting as a trusted advisor to large, complex international clients while ensuring adherence to service models and business procedures.

Qualifications

• Proven experience in senior leadership roles with P&L responsibility
• Strong background in strategic development and client management
• Experience in leading and developing teams

Responsibilities

• Manage segment P&L, budget, and pipeline in alignment with sales targets
• Develop and implement strategic initiatives, sales tools, and campaigns
• Lead and retain employees and leaders within the segment
• Ensure client retention, upselling, and profitability
• Act as a trusted advisor for large international clients
• Approve strategic client deliveries, including insurance program placements
• Coordinate client delivery using risk information and assessments

Skills

• Strong client engagement and advisory skills
• Excellent leadership and team development capabilities
• Ability to drive performance and maintain high compliance standards

Education

• Relevant degree or equivalent experience in a related field

Tools

• Familiarity with CRM systems and performance tracking tools