Freelance Audio Specialist (Remote, Denmark)

Job summary

This role involves evaluating and benchmarking advanced audio models for conversational AI applications, focusing on simulating realistic customer support interactions across various industries. The position is remote and contract-based, allowing for flexible work arrangements while contributing to high-quality datasets that enhance AI performance.

Qualifications

• Strong verbal communication skills with experience in simulated customer support or conversational environments.
• Proficient in English across reading, writing, listening, and speaking.
• Ability to evaluate structured dialogue and adhere to detailed assessment frameworks.
• Basic understanding of structured data concepts such as JSON and simple logic reasoning.
• Comfortable working with technical documentation and evaluation rubrics.
• Analytical mindset with attention to detail.
• Reliable access to a high-quality microphone for audio assessments.
• Device capable of handling audio recording tools.

Responsibilities

Benefits

• Design and execute structured conversational scenarios that mimic real customer service interactions.
• Create role-play evaluation scenarios in areas like travel bookings, financial services, and technical support.
• Contribute to the development of diverse datasets for benchmarking conversational audio agents.
• Evaluate AI model outputs using qualitative and quantitative criteria.
• Assess conversational quality, including clarity, flow, tone, and naturalness.
• Validate task completion accuracy and contextual understanding.
• Ensure evaluations meet real-world customer expectations and service quality standards.
• Support documentation and feedback loops for model improvement.
• Hourly compensation range: $11 – $30.65 per hour, based on experience.
• Remote, contract-based engagement with flexible working arrangements.
• Opportunity to contribute to advanced AI model development projects.
• Exposure to cutting-edge conversational and audio technologies.
• Project-based work with clear evaluation frameworks.