Data Center Technician II

Job summary

The role involves managing and maintaining data center infrastructure, including hardware and server software. Responsibilities include troubleshooting, diagnosing issues, and performing repairs on IT equipment. The position requires physical stamina and the ability to work non-standard hours.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience with component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and perform physically demanding tasks.
• Willingness to work non-standard hours, including weekends and holidays.

Responsibilities

• Deploy and operate new data center infrastructure across various projects.
• Report and troubleshoot straightforward issues with equipment or infrastructure.
• Maintain data security and integrity, ensuring compliance with security standards.
• Disassemble and maintain equipment that has reached its end-of-life.
• Perform repairs and preventative maintenance on servers and infrastructure based on identified issues.

Skills

• Ability to collaborate with teams and adapt to a changing work environment.
• Certification in IT Support Professional Certificate program is preferred.
• 2 years of experience in a data center or network operation center environment is preferred.

Education

• Bachelor's degree or equivalent practical experience is required.

Tools

• Familiarity with server hardware, networking protocols, and Linux systems is beneficial.