Crew Manager (Aviation, Copenhagen)

Job summary

The Crew Manager plays a crucial leadership role overseeing both Flight Deck and Cabin Crew for Link & Connect, ensuring high standards of safety and customer service. This position is based at Copenhagen Airport and involves motivating and guiding crew members while fostering a positive work environment.

Qualifications

• Previous experience in the aviation industry, preferably in a management role.
• Strong leadership and communication skills.
• Customer-focused with a solid understanding of business acumen.
• Ability to translate strategic goals into actionable procedures.
• Experience in a fast-paced, dynamic environment.

Responsibilities

• Lead and support Flight Deck and Cabin Crew, ensuring excellent working conditions.
• Motivate and engage crew members to achieve high safety and customer satisfaction goals.
• Provide insights into the company's business and commercial objectives.
• Foster a culture of collaboration and enthusiasm among team members.

Skills

• Strong collaboration and communication abilities.
• Customer service orientation.
• Ability to adapt and rethink work processes in a changing environment.
• Inspiring leadership style that encourages team spirit.

Education

• Relevant experience in aviation management is preferred.

Tools

• Proficiency in English is required; knowledge of a Scandinavian language is a plus.