Automation Product and Application Manager (Remote, Life Sciences)

Job summary

The role involves providing expert consultation on Automated Liquid Handling systems to customers, supporting sales teams, and managing product launches in the automation sector. The position requires collaboration with various teams to enhance product offerings and ensure customer satisfaction.

Qualifications

• Proven experience in sales support and customer consultation within the automation or life sciences industry.
• Strong technical knowledge of automated systems and workflows.
• Experience in training and developing sales teams and partners.

Responsibilities

• Consult with customers on automation solutions and workflows, supporting regional sales teams to meet revenue targets.
• Conduct technical product demonstrations and provide pre- and post-sales support, including user training.
• Manage product launches and collaborate with R&D and marketing to align products with market needs.
• Analyze customer workflows to drive application development and product enhancements.
• Provide market intelligence to adapt product positioning and increase win rates in high-growth sectors.
• Train local sales teams and partners on product usage and application expertise.
• Participate in sales meetings and customer visits to enhance collaboration and lead generation.

Skills

• Strong communication and interpersonal skills for effective customer engagement.
• Ability to analyze market trends and competitor activities.
• Proficiency in CRM systems for managing customer interactions and reporting.

Education

• Bachelor's degree in a relevant field; advanced degree preferred.

Tools

• Experience with CRM software, presentation tools, and automation systems.