Terminal Returns & Repair Specialist

Job summary

This role involves managing logistics activities for payment terminals and accessories, ensuring efficient operations for internal teams and external partners in the Nordics.

Qualifications

• Service-oriented with a strong focus on customer satisfaction
• Practical, solution-oriented mindset
• Excellent collaboration and teamwork skills
• Structured, reliable, and detail-oriented
• Positive attitude and commitment to high-quality results

Responsibilities

• Receive, unpack, and process daily returns from customers
• Perform initial screening of payment terminals and verify transaction data
• Troubleshoot, diagnose, and repair payment terminals
• Conduct testing and software updates post-repair to ensure functionality
• Contribute to accurate data collection and reporting
• Ensure complete and correct invoicing data is captured

Skills

• Proficient in IT tools, including Office/Excel and SAP
• Good command of English

Education

• Relevant experience in a technical or repair role is preferred.

Tools

• Payment terminals, diagnostic tools, software for testing and updates.