Clearance Broker Associate

Job summary

An opportunity exists to join a Customs Clearance team as a Clearance Broker Associate, focusing on ensuring compliance with customer and regulatory requirements for shipments.

Qualifications

• Team-oriented with experience in a busy office setting.
• Familiarity with clearance principles, Import/Export processes, and regulatory requirements is preferred.
• Strong customer service orientation with excellent communication skills.
• Attention to detail and ability to make numerical decisions under tight deadlines.
• Analytical and problem-solving abilities.
• Proficient in Microsoft Office and general PC skills.

Responsibilities

• Review shipment data to ensure accuracy and completeness of documentation.
• Utilize in-house systems to create compliant clearance declarations.
• Communicate with customers and government agencies for information clarification.
• Resolve routine customer and customs disputes.
• Build effective relationships with customers to recommend suitable clearance services.
• Work efficiently within tight time frames in a dynamic office environment.

Skills

• Teamwork and collaboration.
• Customer-focused communication.
• Analytical thinking and problem-solving.
• Attention to detail.

Education

• Relevant experience or knowledge in customs clearance and regulatory processes is desired.

Tools

• In-house clearance systems.
• Microsoft Office Suite.