Tech Solution Consulting Director (Remote, Global)

Job summary

The role involves leading technology solution consulting efforts to enhance customer experiences through hyper-personalization, marketing automation, and CRM strategies. The position requires collaboration with a diverse team of technology specialists and strategic thinkers to drive transformation for clients.

Qualifications

• Proven experience in technology consulting and customer experience strategies.
• Strong leadership skills with the ability to manage cross-functional teams.
• Expertise in marketing automation and CRM systems.

Responsibilities

• Lead consulting projects focused on enhancing brand-customer relationships.
• Collaborate with clients to develop and implement personalized marketing strategies.
• Oversee a team of technology specialists and data scientists to deliver innovative solutions.
• Drive transformation initiatives to help clients become customer-centric.

Skills

• Strong analytical and strategic thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a hybrid environment and foster collaboration.

Education

• Bachelor's degree in a relevant field; advanced degree preferred.

Tools

• Familiarity with CRM platforms and marketing automation tools.