Student Assistant - Customer Experience Operations

Job summary

This role involves supporting the Customer Experience organization in a global MedTech company, focusing on enhancing customer experiences through analytics and operational excellence. The position is based on-site in Humlebæk and requires approximately 15–20 hours of work per week.

Qualifications

• Currently pursuing a bachelor’s or master’s degree in business, marketing, digital, innovation, or a related field.
• Strong analytical mindset with attention to detail.
• Fluent in English, both written and spoken.
• Proficient in PowerPoint; experience with Excel and reporting tools is a plus.

Responsibilities

• Assist in content and asset approval processes using PromoMats (Veeva).
• Support various Customer Experience projects across user experience, healthcare professional experience, service operations, and digital marketing.
• Conduct analyses related to patients, healthcare professionals, and competitors.
• Aid in reporting, data analysis, and generating insights.
• Perform administrative and ad hoc tasks as needed.

Skills

• Ability to coordinate multiple stakeholders and manage structured processes.
• Comfortable working with content, workflows, and process optimization.

Education

• Enrollment in a relevant degree program is required.

Tools

• Experience with PromoMats (Veeva), Excel, and reporting tools is advantageous.