Senior Strategy Consulting Director (Remote)

Job summary

The role involves leading strategic consulting initiatives to enhance customer experiences through innovative solutions and data-driven insights. The position requires collaboration with a diverse team to drive transformation for various clients.

Qualifications

• Proven experience in strategy consulting, preferably in a customer-centric environment.
• Strong leadership skills with the ability to manage cross-functional teams.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and implement strategic plans to improve client engagement and customer satisfaction.
• Collaborate with technology specialists and data scientists to leverage insights for client solutions.
• Drive initiatives that promote hyper personalization and marketing automation.

Skills

• Expertise in customer experience strategies and marketing automation tools.
• Strong analytical skills to interpret data and derive actionable insights.
• Ability to foster a collaborative team environment.

Education

• Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred.

Tools

• Familiarity with CRM systems and marketing automation platforms.