Senior Business Process Specialist

Job summary

The role involves enabling digital transformation through effective business process design and alignment across various business units. The Senior Business Process Specialist will work closely with local process owners to assess and develop business processes that leverage new digital products.

Qualifications

• Proven experience in business process methodologies, from high-level design to detailed workflows.
• Strong ability to plan and execute tasks independently, with a focus on practical solutions.
• Excellent communication skills to engage stakeholders across the organization.

Responsibilities

• Collaborate with local business process owners to align and develop business processes.
• Conduct business process assessments and present findings for decision-making.
• Plan and coordinate business process activities for local units.
• Develop and improve standards, methods, tools, and governance frameworks for business process management.
• Support understanding of new digital workflows and their impact on existing processes.
• Inspire and motivate colleagues to integrate process work into the business.

Skills

• Strong organizational skills and a proactive mindset.
• Ability to navigate complexity and drive progress independently.
• Commercial awareness to ensure process work supports efficient customer outcomes.

Education

• Relevant degree or equivalent experience in business process management or related field.

Tools

• Familiarity with business process management tools and methodologies.