Sales Support Representative

Job summary

This role involves providing essential support to the sales team in a dynamic, customer-oriented setting. The Sales Support Representative will play a crucial role in enhancing customer experience and driving sales success through various administrative and coordination tasks.

Qualifications

• 2–4 years of experience in a B2B environment
• Experience in supporting sales, customer service, or commercial teams
• Familiarity with sales processes, order management, and customer interactions

Responsibilities

• Assist the sales team with daily commercial and administrative tasks
• Serve as the initial contact for customers, ensuring timely and professional responses
• Organize meetings, presentations, and sales documentation
• Manage orders, pricing approvals, and internal processes to ensure efficiency
• Aid in lead tracking and follow-up to convert interest into sales

Skills

• Excellent communication skills for internal and customer interactions
• Strong accountability and attention to detail
• Customer-focused with the ability to build strong relationships
• Good organizational skills to handle multiple priorities
• Proactive problem-solving abilities

Tools

• Proficient in Microsoft Excel, PowerPoint, and Word
• Capable of analyzing data and creating presentations
• Comfortable using search tools and social platforms for research and networking