Sales Support Representative (B2B, Remote)

Job summary

This role involves providing essential support to sales teams in a dynamic, customer-oriented environment. The Sales Support Representative will play a crucial role in enhancing customer experience and contributing to the overall success of the sales process.

Qualifications

• 2–4 years of experience in a B2B setting
• Background in supporting sales, customer service, or commercial teams
• Familiarity with sales processes, order management, and customer interactions

Responsibilities

• Assist sales teams with daily commercial and administrative tasks
• Serve as the initial contact for customers, ensuring timely and professional responses
• Organize meetings, presentations, and sales documentation
• Manage orders, pricing approvals, and internal processes to maintain workflow
• Aid in lead tracking and follow-up to convert interest into sales

Skills

• Excellent communication skills for internal and customer interactions
• Strong accountability and attention to detail
• Customer-centric approach with the ability to foster relationships
• Effective organizational skills to handle multiple tasks
• Proactive problem-solving abilities

Tools

• Proficient in Microsoft Excel, PowerPoint, and Word
• Capable of analyzing data and creating presentations
• Comfortable using online research tools and social media platforms for networking