Sales Associate (Retail, Copenhagen)

Job summary

This role focuses on delivering an exceptional customer experience while supporting store operations and driving sales. The Sales Associate will engage with customers, maintain store standards, and contribute to a profitable environment.

Qualifications

• Energetic and positive attitude that influences those around you
• Natural ability to build relationships and embrace diversity
• Strong verbal communication skills
• Adaptability to a fast-paced and changing environment
• Passion for the brand
• Team-oriented mindset
• Flexibility to work various hours, including nights, weekends, and holidays
• Willingness to learn and grow within the company

Responsibilities

• Exceed customer service expectations by:
• Building genuine relationships with customers
• Greeting customers upon entry
• Offering assistance with items and suggestions
• Maintaining store merchandising and operational standards
• Upholding company policies and loss prevention measures
• Facilitating store zones based on business needs
• Ensure a positive customer experience at the cash wrap by:
• Engaging with customers during transactions
• Inquiring about gift wrapping needs
• Efficiently processing transactions and issuing receipts
• Demonstrating knowledge of return policies
• Training new staff on register functions
• Keeping the cash wrap organized and stocked

Skills

• Strong interpersonal skills
• Effective communication
• Ability to work in a team
• Customer service orientation

Education

• Not specified

Tools

• Point of Sale (POS) system