Sales Advisor (On-site, Odense)

Job summary

A sales-oriented advisor is needed for a customer center in Odense. The role involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, while also identifying sales and upselling opportunities. The focus is on providing excellent customer service and ensuring customers leave with the best solutions.

Qualifications

• Strong customer-focused approach in customer dialogues.
• Goal-oriented and driven to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Receive and respond to customer calls.
• Identify customer needs and suggest relevant products and services.
• Ensure a positive customer experience while integrating sales into service.

Skills

• Sales drive and ability to exceed customer expectations.
• Strong communication skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

• Familiarity with customer service tools and sales platforms is beneficial, though not specified.