Sales Advisor (On-site, Odense)

Job summary

Join a dynamic sales team focused on delivering exceptional customer experiences while driving sales results. As a Sales Advisor, your primary responsibility will be to handle incoming customer calls, addressing inquiries about TV, internet, and mobile services, while identifying sales and upselling opportunities. You will ensure customers leave the conversation satisfied with the best solutions tailored to their needs.

Qualifications

• Strong customer-focused approach in customer dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Respond to incoming customer calls and inquiries.
• Identify and suggest relevant products and services based on customer needs.
• Ensure a positive customer experience while integrating sales into the conversation.
• Participate in a results-oriented team culture that emphasizes personal development.

Skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Education

• No specific educational requirements mentioned, but a willingness to learn and adapt is essential.

Tools

Additional Information

• Familiarity with customer service and sales tools is beneficial, though specific tools are not mentioned.
• Full-time position with 37 hours per week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:00, with no weekend work.
• Initial training period of 5 weeks provided.
• Benefits include a fixed hourly wage plus commission, pension scheme, health insurance, and discounts on broadband, TV, and mobile subscriptions.