Sales Advisor (On-site, Odense)

Job summary

A sales-oriented advisor is needed for a customer center in Odense. The role involves handling incoming customer calls, addressing inquiries about TV, internet, and mobile services, and identifying sales opportunities while ensuring a positive customer experience.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide relevant product and service recommendations.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations satisfied with the best solutions.

Skills

• Sales drive and ability to exceed customer expectations.
• Strong communication and interpersonal skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Benefits

• Familiarity with customer service tools and sales platforms is beneficial.
• Fixed hourly wage plus uncapped commission.
• Pension scheme and health insurance.
• 10% flexible benefits account.
• Solid collective agreement with Dansk Metal.
• Discounts on broadband, TV, and mobile subscriptions.
• Good training opportunities after 6 months.