Sales Advisor (On-site, Odense)

Job summary

A sales-oriented advisor role is available in a customer center, focusing on delivering exceptional customer service while identifying sales opportunities. The position involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, and ensuring customers receive tailored solutions.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Receive and respond to customer calls.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations with the best solutions.

Skills

• Sales drive and ability to create value for customers and the company.
• Strong communication and interpersonal skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Additional Information

• Familiarity with customer service tools and sales systems is beneficial.
• Full-time position with a 37-hour workweek.
• Work hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:35, with no weekend work.
• On-site position in Odense. Training provided over three weeks, with no vacation during the first three months.