Sales Advisor (On-site, Aarhus)

Job summary

A sales-oriented advisor position is available in a customer center, focusing on providing exceptional customer service while identifying sales opportunities. The role involves handling incoming customer calls related to TV, internet, and mobile services, ensuring customers receive the best solutions without feeling pressured.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experiences and sales dialogues.

Responsibilities

• Answer incoming customer calls and address inquiries about services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations satisfied with the solutions provided.
• Support customers across multiple channels as needed.

Skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

• Familiarity with customer service and sales tools is beneficial, though specific tools are not listed.