Sales Advisor (On-site, Aarhus)

Job summary

A sales-driven advisor role is available at a customer center in Aarhus, focusing on providing exceptional customer service while identifying sales opportunities. The position involves handling incoming customer calls regarding TV, internet, and mobile services, ensuring customers receive the best solutions tailored to their needs.

Qualifications

• Strong customer-focused approach in interactions.
• Goal-oriented with a drive to achieve results.
• Initiative and problem-solving skills to meet customer needs.
• Commitment to quality in customer experience and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information on products and services.
• Identify and suggest relevant products and upselling opportunities during customer interactions.
• Ensure a positive customer experience, integrating sales as part of excellent service.

Skills

• Sales drive and motivation to exceed customer expectations.
• Ability to work in a results-oriented team environment.
• Strong communication skills for effective customer engagement.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

• Familiarity with customer service tools and communication platforms is beneficial.