Sales Advisor (Customer Service, Odense)

Job summary

A sales-oriented role focused on customer service in a call center environment. The primary responsibility is to handle incoming customer calls, addressing inquiries related to TV, internet, and mobile services while identifying sales and upselling opportunities. The position emphasizes delivering exceptional customer experiences alongside achieving sales results.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experiences and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify customer needs and suggest relevant solutions.
• Ensure customers leave conversations satisfied with the best solutions.

Skills

• Sales drive and ability to create value for customers.
• Strong communication skills.
• Ability to work in a results-oriented team environment.

Education

• No specific educational requirements mentioned.

Tools

• Familiarity with customer service software may be beneficial, though not specified.