Sales Advisor (Customer Service, Full-time, Aarhus)

Job summary

A sales-oriented advisor role focused on providing exceptional customer service and identifying sales opportunities in a dynamic team environment.

Qualifications

• Strong customer-focused approach in customer interactions.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Handle incoming customer calls, addressing inquiries about TV, internet, and mobile services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations with the best solutions tailored to their needs.
• Support customers across multiple channels as necessary.

Skills

• Excellent communication and interpersonal skills.
• Ability to motivate oneself and exceed customer expectations.
• Strong problem-solving skills and adaptability.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Benefits

Work Setup

• Familiarity with customer service software and communication tools is beneficial.
• Competitive hourly wage plus uncapped commission.
• Pension plan and health insurance.
• Flexible benefits account.
• Solid employment agreement with labor union.
• Discounts on broadband, TV, and mobile subscriptions.
• Training opportunities available after six months of employment.
• Full-time position with a 37-hour workweek.
• Working hours: Monday to Thursday 8:00 AM - 4:00 PM, Friday 8:00 AM - 3:00 PM, with no weekend work.
• Initial training period of three months without vacation to ensure proper onboarding.