Sales Advisor (Customer Service, Full-time, Aarhus)

Job summary

A sales-oriented customer advisor role is available in Aarhus, focusing on providing excellent customer service while identifying sales opportunities. The position requires engaging with customers primarily through incoming calls, addressing inquiries related to TV, internet, and mobile services, and ensuring a positive customer experience.

Qualifications

• Strong customer-focused approach in customer dialogues.
• Goal-oriented and driven to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Handle incoming customer calls and provide assistance with inquiries.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations with the best solutions tailored to their needs.
• Support customers across multiple channels as required.

Skills

• Strong sales drive and ability to exceed customer expectations.
• Excellent communication and interpersonal skills.
• Ability to work in a results-oriented team environment.

Education

• No specific educational requirements mentioned, but a willingness to learn and develop is essential.

Tools

Benefits

Work Schedule

• Familiarity with customer service and sales tools is beneficial, though specific tools are not listed.
• Fixed hourly wage plus uncapped commission.
• Pension scheme and health insurance.
• Flexible benefits account of 10%.
• Solid collective agreement with Danish Metal.
• Discounts on broadband, TV, and mobile subscriptions.
• Good training opportunities after 6 months of employment.
• Full-time position with 37 hours per week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:00, with no weekend work.