Sales Advisor (Customer Service, Aarhus)

Job summary

A sales-oriented customer advisor position is available in Aarhus, focusing on delivering exceptional customer experiences while identifying sales opportunities. The role involves handling incoming customer calls, addressing inquiries about TV, internet, and mobile services, and ensuring customers leave with the best solutions.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experiences and sales dialogues.

Responsibilities

• Answer incoming customer calls and provide information on services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers receive a positive experience, integrating sales as part of excellent service.
• Participate in a supportive and result-driven team environment.

Skills

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Sales acumen and customer service expertise.

Education

• No specific educational requirements mentioned, but a willingness to learn and develop is essential.

Tools

Additional Information

• Familiarity with customer service software and communication tools is beneficial.
• Full-time position with 37 hours per week.
• Working hours: Mon-Thu 8:00-16:00, Fri 8:00-15:00, no weekend work.
• Initial training period of 3 weeks provided.
• Benefits include fixed hourly wage plus commission, pension plan, health insurance, and discounts on services.