Sales Advisor (Customer Service, Aarhus)

Job summary

A sales-oriented customer advisor role is available in Aarhus, focusing on providing excellent customer service while identifying sales opportunities. The position involves handling incoming customer calls and ensuring a positive experience by addressing inquiries about TV, internet, and mobile services. Advisors will work in a supportive team environment that emphasizes personal development and achieving sales results.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to deliver results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales conversations.

Responsibilities

• Respond to customer inquiries via phone, ensuring a high-quality service experience.
• Identify and suggest relevant products and services to customers.
• Support customers across multiple channels as needed.
• Strive to exceed customer expectations and achieve sales targets.

Skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Additional Information

• Familiarity with customer service software and communication tools is beneficial.
• Full-time position with 37 hours per week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:00, with no weekend work.
• Initial training period of 3 weeks provided.
• Benefits include a fixed hourly wage plus commission, pension plan, health insurance, and discounts on services.