Sales Advisor

Job summary

Join a dynamic sales team focused on delivering exceptional customer experiences while driving sales results. As a Sales Advisor, your primary responsibility will be to handle incoming customer calls, addressing inquiries related to TV, internet, and mobile services, while also identifying sales and upselling opportunities. You will ensure customers receive the best solutions tailored to their needs, integrating sales seamlessly into outstanding customer service.

Qualifications

• Strong customer-focused approach in customer interactions.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify and suggest relevant products and services based on customer needs.
• Ensure a positive customer experience while achieving sales targets.

Skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

Education

• No specific educational requirements mentioned; open to candidates with varying levels of experience in sales.

Tools

• Familiarity with customer relationship management (CRM) systems is a plus, though not explicitly stated.