Sales Advisor

Job summary

Join a dynamic sales team focused on delivering exceptional customer experiences while driving sales results. As a Sales Advisor, your main responsibility will be to handle incoming calls from customers, addressing their inquiries about TV, internet, and mobile services, while also identifying sales opportunities. You will ensure that customers receive the best solutions tailored to their needs, blending excellent customer service with effective sales techniques.

Qualifications

• Strong customer-focused approach in customer dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experience and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify and suggest relevant products and upsell opportunities.
• Ensure customers leave conversations satisfied with their solutions.

Skills

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Sales acumen and a passion for customer service.

Education

• No specific educational requirements mentioned, but a willingness to learn and adapt is essential.

Tools

• Familiarity with customer relationship management (CRM) systems may be beneficial, though not specified.