Program Manager (Logistics, Aarhus or Copenhagen)

Job summary

The role involves managing logistics programs within the Aid, Relief & Government sector, focusing on enhancing customer experience and driving business growth. The position is based in Aarhus or Copenhagen and requires collaboration with operational teams and sales organizations to ensure customer satisfaction and performance management.

Qualifications

• Strong knowledge of KPI and data-driven performance in logistics.
• Experience in Government/Defense or Aid/Relief sectors.
• Excellent relationship-building skills with customers and internal stakeholders.
• Commercial awareness and interest in developing customer-focused solutions.
• Solid understanding of project logistics and supply chain solutions.
• Familiarity with continuous improvement techniques and metrics.
• Strong focus on defining vision, objectives, and priorities.
• Excellent communication skills in English.

Responsibilities

• Drive data quality through reporting and Power BI tools.
• Support client managers with strategic roadmap input.
• Identify efficiency and optimization initiatives to enhance profitability and reduce costs.
• Lead quarterly business reviews with customers on performance.
• Manage digital transformation and new system implementations.
• Ensure foundational elements are in place for delivery (e.g., SOPs, Origin Workshops).
• Manage internal and external stakeholder relationships.
• Drive performance and customer satisfaction.
• Collaborate with cross-functional teams globally.

Skills

• Data and performance-driven mindset.
• Strong stakeholder management capabilities.

Education

• Relevant educational background in logistics, project management, or related fields is preferred.

Tools

• Proficiency in reporting tools, particularly Power BI.