Product Manager (Logistics, Remote)

Job summary

This role involves driving the adoption and development of a global digital customer platform within the logistics sector. The position allows for remote work while engaging with a diverse international network.

Qualifications

• Strong understanding of logistics and freight forwarding processes.
• Experience in cross-functional team collaboration and stakeholder alignment.
• Proficient in business analysis, data analysis, and documentation tools.
• Solid analytical and problem-solving skills.

Responsibilities

• Define and steer the strategic direction for platform adoption aligned with digitalisation and customer experience goals.
• Lead global adoption initiatives in collaboration with local and global stakeholders.
• Monitor platform usage metrics and KPIs to identify trends and improve performance.
• Collaborate with product teams to gather feedback and support usability improvements.
• Develop and maintain reports, SOPs, and KPI documentation.

Skills

• Stakeholder management and digital insight.
• Ability to translate complex data and business requirements into actionable plans.
• Proficiency in digital platforms and tools such as CW1, PowerBI, and CRM systems.

Education

• Relevant degree or equivalent experience in logistics, business, or a related field.

Tools

• Familiarity with reporting structures, KPIs, and process documentation tools.