Platforms & Automation Consultant

Denmark
Posted 3 weeks, 4 days ago
Project Management

About the role

Job summary

This role involves providing maternity cover as a Platforms & Automation Consultant, focusing on project management and Scrum Master responsibilities within a high-impact team dedicated to enhancing customer experience through platform improvements and automation.

Qualifications

  • Proven experience as a Scrum Master.
  • Background in project management for small to mid-sized projects.
  • Familiarity with Zendesk administration and no-code/low-code automation tools is a plus.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and drive continuous improvement.
  • Excellent communication skills in English, both written and spoken.

Responsibilities

  • Manage and deliver projects, ensuring clear scope, timelines, and deliverables.
  • Coordinate stakeholders and drive initiatives from start to finish.
  • Facilitate Scrum ceremonies and support agile practices within the team.
  • Improve project management processes and documentation.

Skills

  • Strong planning and follow-up abilities.
  • Detail-oriented with a proactive mindset.
  • Ability to adapt processes to achieve results.

Education

  • Relevant qualifications in project management or related fields are preferred.

Tools

  • Experience with Monday.com for project management.
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