Part-Time Sales Advisor (Retail, Copenhagen)

Job summary

This role involves providing exceptional customer service in a luxury retail environment, ensuring a memorable experience for clients. The position is part-time and based in Copenhagen, focusing on promoting high-quality leather goods.

Qualifications

• Minimum of 2 years of experience in a customer service role, preferably in luxury retail.
• Strong understanding of customer service excellence and ability to embody a culture of quality.
• Genuine passion for craftsmanship and ability to narrate the story behind products.
• Excellent interpersonal skills and a welcoming demeanor.
• Ability to work collaboratively in a team and support colleagues.

Responsibilities

• Guide clients through their shopping experience, ensuring attentive service from entry to exit.
• Act as a brand ambassador, building strong relationships with clients and providing personalized assistance.
• Manage payment processes, including opening and closing registers, and assist with tax-free formalities.
• Contribute to client database development and participate in daily performance reporting.
• Maintain the boutique's appearance and ensure products are well-displayed.
• Prepare the point of sale for client visits and secure financial transactions after closing.

Skills

• Strong customer service orientation and ability to create memorable experiences.
• Attention to detail and high adaptability in a dynamic environment.
• Ability to communicate effectively and build rapport with clients.

Education

• No specific educational requirements mentioned, but relevant experience is essential.

Tools

• Familiarity with CRM systems and retail management tools is beneficial.