Operations Manager (EdTech, Oslo/Copenhagen)

Job summary

This role focuses on orchestrating strategic initiatives across various business segments, ensuring timely delivery and alignment with global strategies to maximize value for users.

Qualifications

• Over 5 years of experience in Commercial Product Development, Project Management, or Management Consulting, preferably in a fast-paced SaaS environment.
• Strong understanding of the Ed-Tech landscape and diverse user needs.

Responsibilities

• Partner with leadership to identify and execute top-priority commercial initiatives.
• Define goals, milestones, and frameworks for initiative delivery.
• Utilize market trends and customer data to inform development processes.
• Act as the main contact for cross-functional teams, ensuring alignment on timelines and dependencies.
• Manage user feedback to derive actionable insights for product roadmaps.
• Collaborate with segment leaders to facilitate Customer Advisory Boards.
• Analyze post-launch performance and iterate on strategies based on data and user sentiment.

Skills

• Ability to lead and influence without formal authority.
• Strong communication skills, capable of translating technical language to business terms.
• Highly organized with a focus on both detail and overarching strategy.

Education

• Relevant degree in a related field preferred but not specified.

Tools

Benefits

• Familiarity with data analysis tools and project management software is beneficial.
• Competitive compensation package, paid parental leave, home broadband allowance, mobile subscription, lunch contribution, flexible working arrangements, and social events.