Operational Team Lead (Ecommerce, Brande)

Brande, Central Denmark
Posted 4 days, 2 hours ago
Operations

About the role

Job summary

This role involves leading operations within a dynamic Ecommerce environment, focusing on direct-to-consumer operations across multiple markets. The position emphasizes people leadership, operational performance, and enhancing customer experience.

Qualifications

  • Experience in Ecommerce, supply chain, or operations
  • Proven track record in leading or developing a team
  • Proficient in working with KPIs and performance optimization
  • Strong communication skills for effective collaboration with stakeholders

Responsibilities

  • Oversee end-to-end DTC operations, ensuring efficiency across markets
  • Lead a team of coordinators and specialists in managing transportation flows
  • Drive cost optimization and enhance carrier performance
  • Ensure operational readiness during peak seasons
  • Improve post-purchase experience, including returns and reverse logistics
  • Collaborate with various functions to align operational priorities

Skills

  • Strong leadership and team development abilities
  • Pragmatic and solution-oriented approach to challenges
  • Ability to create structure in daily operations while fostering team performance

Education

  • Relevant degree or equivalent experience in a related field

Tools

  • Familiarity with performance management tools and KPIs
Full Access

Ready to apply for this role?

Full Access gives you the company name, full job description, and a direct link to apply. The summary above helps you explore the role.

Share this job